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*Instructions and FAQ

Welcome to the Liz Fitzgibbon official website.

Instructions and FAQ for purchasing music are as follows:


How does the shop work?

In order to make a purchse, you need the following:

  1. PayPal account:
    • Paypal is the only form of payment we accept at this time. If you don't already have an account, don't worry; you can set one up when you get to the payment section of buying your product.
  2. Store account:
    • The way this store works is that you register an account, provide shipping and billing information, and then you can buy a CD or download.
    • Why do we need this information? For CD's we need to know where to ship the product. For Downloads, we keep your download products under your account so that you can download them again should you accidentally delete your original download.
    • During your first purchase, at the checkout stage, you have the opportunity to set up your account. Once you have set it up for the first time, you won;t need to repeat the process.

I wanted to buy an MP3, I went through everything at the checkout but I don't see my download anywhere. Where is it?

All your purchases are kept in your account, this includes your downloads.

That way, if you deleted your purchase from your computer or music player by accident, you can always come back to the website, access your account and download it again without charge.

  1. On the top of the page, click "Log In".
  2. Enter your store account details, which you would have set during your first purchase.
  3. You will be brought to the "My Account" page.
  4. Under "My Orders" click "Downloads"
  5. Click "Download" for the product you need.

 

How can I keep up to speed on any news, releases or promotions for Liz's music?

  1. Follow us on FaceBook!
  2. Subscribe to our channel on YouTube.
  3. Sign up for our newsletter (coming soon)

 

I have more questions on using the site. Who do I contact?

If you have any questions, comments or suggestions for the site, please email web (at) lizfitzgibbon.com

For general queries, info (at) lizfitzgibbon.com